SHIPPING POLICY
✈️ Shipping Policy: Flight Logistics
At PilotLegoBricks, we treat your sets like precious cargo. From the moment your order is “cleared for takeoff” at our warehouse to the moment it lands on your doorstep, we prioritize speed, safety, and tracking.
📊 Shipping Reference Table
Use the table below to compare our available flight paths.
| Shipping Method | Estimated Delivery | Cost | Best For… |
| Ground Transport | 5–7 Business Days | $50 | Standard builds and patience. |
| Priority Flight | 2–3 Business Days | $120 | Last-minute gifts and “Must-Build” sets. |
| Overnight Air | 1 Business Day | $150 | Immediate missions and urgent arrivals. |
| Free Shipping | 5–7 Business Days | FREE | Orders over **$75**. |
📦 Handling & Cargo Safety
We know that for many builders, the box is just as important as the bricks.
Reinforced Containers: Every set is shipped in a sturdy, double-walled outer box to prevent crushing.
Bubble Wrap Shielding: We use premium padding to ensure that “Collector Grade” sets remain mint during turbulence.
Discreet Packaging: To prevent “porch pirates” or spoiled surprises, our outer boxes are plain and do not mention LEGO® or PilotLegoBricks on the outside.
🗺️ Destinations & Tracking
Domestic Flights (Continental US)
We ship to all 50 states, including P.O. Boxes and APO/FPO addresses. Note that shipping to Alaska, Hawaii, and military bases may take an additional 3–5 business days.
International Logistics
PilotLegoBricks currently ships to over 20 countries.
Customs & Duties: Please note that international orders may be subject to import taxes or customs fees upon arrival. These are the responsibility of the “Pilot” (customer).
Live Flight Tracking
As soon as your shipping label is printed, you will receive an automated Flight Confirmation email containing your tracking number.
🛑 Potential Delays (Weather Warnings)
While we strive for on-time arrivals, certain conditions can cause delays:
High-Traffic Seasons: During the holidays or major new set launches, processing may take an extra 48 hours.
Carrier Turbulence: Weather events or carrier strikes are outside our control, but we will always communicate updates to you.
❓ Shipping FAQ
Can I combine two separate orders to save on shipping?
If neither order has reached the “Departure Gate” (shipped), our ground crew can combine them! Email support@pilotlegobricks.com immediately.
What if my package is lost in transit?
If your tracking hasn’t updated in 5 business days, contact us. We will launch a search with the carrier and, if the package is declared lost, we will send a replacement or issue a full refund.
Do you offer local pickup?
Currently, PilotLegoBricks is an online-only hangar. All orders must be shipped to a physical address or P.O. Box.